Taree Truong wore a uniform bearing Amazon's logo, signed into an Amazon tracking device and was told by Amazon dispatchers to make deliveries for its new Prime Now courier service across far-flung parts of Orange County.
During one trip at rush hour, Truong said she was expected to drive from Amazon's Irvine warehouse to Lake Forest, then Mission Viejo, back to Irvine and on to Newport Beach — all within two hours.
"Everything we did was under their control," said Truong, of Garden Grove. "They're telling us where we need to go, how to deliver these packages to customers and how to interact with those customers when we're there."
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